Reviews Old

Based on 4650 reviews
A bonus

I dropped mine, and have lost one of the rubber bands.
They were able to order bands, rather than the remote fitting. Because I already had the remote, and just needed the bands!

Lumos Firefly
Andrew CM
What a great innovation

I bought a set of four Firefly lights - and they are fantastic. Very easy to set up, provide good light for urban cycling and improve safety by allowing clear turn signalling (on very dark paths without lights they are not as strong as other lights but remain adequate, but definitely an 'urban cycling product'). Not sure how well the 'brake lighting' works as I can't see behind me :-), but everything else is spot on. I also like the way they synch with my Lumos helmet and all turn off together when one is turned off at the end of the ride. Charging is easy with the cradle. Great purchase and really happy with it.

Lumos Ultra E-Bike
Mark Barron
Replacement doesn’t work either

Had been sent a replacement Ultra E for a defective Matrix helmet. Unfortunately the replacement does not work either. Just stays in update mode but doesn’t actually update. Waiting for customer services to respond, but would imagine they’re too busy selling to new customers.

Ultra Visor
Dmitry Shilov
Great Visor

Pretty Good Visor , i liked it and found it pretty useful and easy to attach to my helmet , i am glad i have got it 👍

Turn Signal Remote

I ordered two Firefly signals and the Lumos Remote. I have synchronized the Firefly signals with my Lumos Ultra helmet. They work as one unit for signaling turns, breaking and turning all off at once.

Lumos Firefly
Massachusetts road rider

I love the simple versatility of the lights. I have one as a headlight and, after a trip to the hardware store for a tiny screw, bolt, and washer, attached the other to my panier rack as a taillight. I appreciate the re-charging capability, and the app that keeps track of when to recharge.

Lumos Firefly
Larisa Novikova
Lumos Firefly

I enjoy your product. I am still experimenting with Fireflies in different modes.
Visibility is very good. However, after turns, the fireflies do not synchronize for a long time. I am trying to figure out the reason for this, I am doing something wrong or imperfect technology. In any case, I recommend this lights for your safety on the roads. Thank you for the brilliant ideas!

Lumos Kickstart
Pierre Couchard
Un casque très efficace

Un casque très efficace pour être vu de jour comme de nuit grâce à ses différentes fonctionnalités lumineuses, y compris clignotants pour signaler les changements de direction et le stop lors des arrêts



The best helmet, really easy and practical. The lights are very bright and got different modes. Buy with no hassle, best customer service by Ann Dominic. She has sent me a brand new helmet for free because I had an issue with my other helmet. The new one works perfectly amazing. I am very happy that I bought Lumos helmet, they understand how to take care of the customers. I will be loyal to this company because they cared about my request.

I hate reviews

No thanks

Lumos Kickstart
Diane Zedan

I have not received it.

Lumos Ultra
Gary Hartman
A week of riding with the Lumos Helmet

The fit with the MIPS is absolutely fabulous. I love the helmet lights; it gives me the confidence to get out on early rides in the dark going into Winter. I am delighted with the delivery and the product. I would recommend the use of the helmet with other riders.

Ultra Visor
Christian Schwarze
Ultra Visor

Schlecht, Klebeteile halten nicht.

An Attention-grabber!

I get questions about this poncho every time I wear it. Ponchos are inherently dorky-looking but this design has a flattering cut, as ponchos go. Highly reflective: you will note cars that are far off will slow because they are confused about what they are seeing. I often wear it walking at night, rain or shine, just for visibility. It’s the coolest in daylight when it rains, though! The beads of water diffract the reflected light and it looks like you’re wearing a cloaking device. I’m going to buy another when they come back in stock as it’s such a unique item.

Great and Super Useful Poncho !

Liked my new poncho very much , it is perfect and comfortable to ride or wear outside in the rain . Very Happy with my purchase 👍

Lumos Ultra E-Bike
Scott Sterry
It’s semi-complicated, but nicely executed

There’s a lot of “moving” parts to connect together to make the whole system work as one. But it’s well worth the effort and wonderfully constructed.

Haven't received a refund

I sent back the helmet (because I bought another color) and haven't received a refund. So I lost 230,- EUR

Helmet mounted mirror???

Does anyone have experience trying to mount a standard rear view mirror to this helmet? Does it work with the built in visor? Thank you!

Lumos Ultra E-Bike
Andrew Gorton
Not received it yet

I have not received the helmet after 15 days (still sat in China!)

Charging Cable
Good luck getting a replacement

Lost my cable so naturally went to the website to order a replacement. It was out of stock for weeks so could not charge my helmet. No stock anywhere in the UK but available in the US, however, you can’t buy from the US version of the site and order to the UK.

afstandsbediening goed ontvangen, afwachten op de drukknopkapjes nog gaan barsten of niet. Bedankt voor de snelle service

Lumos Firefly
Michael Gilbert
Love the product, hate the shipping.

I like the concept of the Firefly it is perfect for my tadpole trike, I have them all over the place. There fulfillment group leaves a lot to be desired, very difficult to track, I ordered stuff a month ago and it may actuall arrive tomorrow.

Helmet Padding
Thomas Herbrich

Es war alles sehr einfach. Ein problemloses Verfahren, vom Kontakt, über Bestellung und Zustellung. Unglaublich freundliche Mitarbeiter.
Für mioch ein klitzekleines Manko: alles in Englisch.

Does not fit

The net is too small for my Lumos Ultra, the openings do not fit together and the edges cannot be closed completely securely.